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Barb Dawson

Chief Information Officer

As Associate Vice President and Chief Information Officer, Barb Dawson is responsible for advising the University’s senior leadership on technology issues and providing day-to-day operational oversight of Information Technology Services. This includes budgeting, resource planning, and creation of policy, procedures and standards. She was appointed to the position in May 2017.

Barb is focused on creating a modern IT organization that can grow, transform and innovate, and create opportunities for faculty, staff, researchers and students to do the same. Among the many current ITS initiatives are: replacing the outdated Employee Resource Planning system (MAP) with a secure and modern platform; creating capacity by automating administrative processes where possible; reducing operating costs by replacing aged equipment and renegotiating software contracts; implementing tools that will improve the student experience; and strengthening information security and data protection across the University system.

Barb has a master’s degree in Public Administration from Western Michigan University, and a bachelor’s degree in Economics from Michigan State University.

Barb previously served as a senior advisor for the State of Michigan’s department of technology management and budget, directing activities related to Michigan's next-generation digital infrastructure. Barb also was the CIO for health information technology at Michigan State University, leading a team of 75 staff and more than 100 students, then became assistant vice president for information technology strategy for MSU. Barb also has extensive consulting experience in the public and private sectors.

Barb sits on the CIO Executive Council and has served on the boards of a number of non-profit professional organizations.

Meet Our Teams

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Customer and Communication Services

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Enterprise Applications

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Enterprise Infrastructure

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Enterprise Support

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Information Security

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Technology Planning

IT Partners

Some IT teams at WVU serve the needs of specific academic units or departments, independently of central ITS.  Use the information in these articles to find proper support.

Academic IT Leadership Committee

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Service Desk Hours and Contact

Service Desk Hours

Monday – Thursday: 7:30 a.m. – 10 p.m.
Friday: 7:30 a.m. – 8 p.m.
Saturday: 10 a.m. – 5 p.m.
Sunday: 10 a.m. – 10 p.m.

Closed on official University holidays.

Contact Us

Information Technology Services
One Waterfront Place
Morgantown, WV 26506

(304) 293-4444 | 1 (877) 327-9260

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Maintenance Schedule

To function effectively and securely, applications and the systems that support them must undergo regularly planned maintenance and updates.      

See Schedule