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Brice Knotts

Interim Chief Information Officer

Brice Knotts was named interim Associate Vice President and Chief Information Officer in April 2021, assuming responsibility for advising the University’s senior leadership on technology issues and providing day-to-day operational oversight of Information Technology Services. This includes budgeting, resource planning, creation of policy, procedures and standards.

Brice is also charged with leading efforts to execute the strategic road map that will grow from the on going IT Modernization Planning project. This initiative is aimed at ensuring WVU can face the challenges of the future with a strong, flexible foundation built on modern technology and efficient, effective business processes that support an engaging student experience.

Among the many current ITS initiatives are: developing a long-term strategy for investments and growth; upgrading the Kuali research administration tool; upgrading MAP for continued vendor support; upgrading Banner and implementing new tools for an improved student experience; implementing e-commerce tools to reduce duplicative support efforts and integration costs; reducing operating costs by replacing aged equipment and renegotiating software contracts; and strengthening information security and data protection across the University system.

Brice has served as Deputy CIO since September 2019, in addition to his role as Executive Director of Enterprise Applications. Brice has been with WVU for more than 26 years, starting as a manager of administrative networking in 1995 and moving to assistant director of Student Affairs IT in 1999. He became associate director of that unit a year later, then director in 2007. Brice became director of the former Student Systems Management (SSM) group in March 2012, then executive director for enterprise infrastructure in April 2015 after ITS was created by the merger of SSM, the Office of Information Technology (OIT) and the Administrative Technology Solutions (ATS) group. Student Life IT and Research IT subsequently joined ITS. Brice took over the enterprise applications group in February 2019.

Brice has both bachelor’s and master’s degrees in computer science from WVU, as well as a Master of Business Administration.

Meet Our Teams

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Customer and Communication Services

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Enterprise Applications

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Enterprise Infrastructure

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Enterprise Support

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Information Security
services

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Technology Planning

IT Partners

Some IT teams at WVU serve the needs of specific academic units or departments, independently of central ITS.  Use the information in these articles to find proper support.


Academic IT Leadership Committee

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Service Desk Hours and Contact

Service Desk Hours

Monday – Thursday: 7:30 a.m. – 10 p.m.
Friday: 7:30 a.m. – 8 p.m.
Saturday: 10 a.m. – 5 p.m.
Sunday: 10 a.m. – 10 p.m.

Closed on official University holidays.

Contact Us

Information Technology Services
One Waterfront Place
Morgantown, WV 26506

(304) 293-4444 | 1 (877) 327-9260
ITSHelp@mail.wvu.edu

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Maintenance Schedule

To function effectively and securely, applications and the systems that support them must undergo regularly planned maintenance and updates.      

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