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We’re here to help, no matter your location.

Find resources for teaching, learning and working remotely, along with tips on how to stay safe online whether you’re on campus or at home.

Teaching Online Learning Online  

Working Remotely Working Safely

How Can We Help?

Its Resources

Student in common area

Student

Faculty member in Zoom meeting

Faculty/Staff

Student and professor with telescope

Researcher

What's happening

Duo Mobile upgrade

Duo Security has begun releasing a new, redesigned version of the Duo Mobile app for iOS and Android.

Read more about Duo Mobile upgrade

Update WVU-owned Mac computers to Monterey OS before Jan. 3

The new macOS Monterey is now available for installation on WVU-owned and -managed computers, and employees are encouraged to update at their earliest convenience.

Read more about the upgrade

Avoid upgrading personal computers to Windows 11

ITS recommends that faculty, staff and students who use personally owned Windows computers for study or University work avoid installing the new Windows 11 operating system until further notice.

Read more about Windows 11

Connect With Us

Service Desk Hours and Contact

Service Desk Hours

Monday – Thursday: 7:30 a.m. – 10 p.m.
Friday: 7:30 a.m. – 8 p.m.
Saturday: 10 a.m. – 5 p.m.
Sunday: 10 a.m. – 10 p.m.

Closed on official University holidays.

Contact Us

Information Technology Services
One Waterfront Place
Morgantown, WV 26506

(304) 293-4444 | 1 (877) 327-9260
ITSHelp@mail.wvu.edu

Get Help

Maintenance Schedule

To function effectively and securely, applications and the systems that support them must undergo regularly planned maintenance and updates.      

See Schedule