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Information Technology Services creates opportunities for faculty, staff and students to grow, transform and innovate. We collaborate with departmental, college and regional campus IT units to provide a rich, integrated and secure environment for teaching, learning, service and research.

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What's happening

Researchers should review tasks, deadlines to help ensure seamless transition to WRAP IRB module

To help ensure a seamless transition to the new IRB module in the WVU Research Administration Portal, researchers should review the following tasks and their deadlines.

Read more about the new IRB module

SPoT Improvement in January 2026

Blue, the platform used for Student Perceptions of Teaching (SPOT), will be unavailable from 6 a.m. Monday, Jan. 5 through 6 p.m. Friday, Jan. 9, 2026, during a major system upgrade.

Read more about SPoT improvement

Holiday phone shoppers, don’t lose access to Okta Verify app

If you are purchasing a new phone, be sure to add your Okta Verify account to your new device before trading in or resetting your old one. This is essential to ensuring your continued and uninterrupted access to WVU systems and services.

Read more about Holiday phone shoppers advice

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Service Desk Hours and Contact

Service Desk Hours

Monday – Friday: 7:30 a.m. – 8 p.m.
Saturday and Sunday: Noon – 8 p.m.

Closed on official University holidays.

Contact Us

Information Technology Services
One Waterfront Place
Morgantown, WV 26506

(304) 293-4444 | 1 (877) 327-9260
ITSHelp@mail.wvu.edu

IT Help Center

Maintenance Schedule

To function effectively and securely, applications and the systems that support them must undergo regularly planned maintenance and updates.

See Schedule