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Provide a digital experience that differentiates WVU as the model land-grant university and preferred higher education destination.


Information Technology Services is dedicated to providing a rich, integrated and secure digital experience woven throughout WVU’s pillars of education, healthcare, prosperity and purpose, creating opportunities for people to connect, discover and innovate to solve real-world problems.

Guiding Principles

  • Blue-Sky Approach: Welcome creative solutions, reimagine the way we work, and be uninhibited by past practices.
  • People-Driven Design: Enhance the user experience by creating useful, integrated, intuitive and technology-enabled engagement opportunities.
  • Repeatable Processes: Establish and document processes to ensure consistency of IT operations and customer experience.
  • Maximize Resources: Encourage adoption of enterprise solutions, implement the fewest solutions possible to conduct University business, and automate routine, repetitive, and time-consuming manual tasks.
  • Smart Data: Turn data into an asset that can provide critical context and new insights to drive digital experiences and support decision-making.
  • Built to Last: Create sustainable systems and processes that can adapt to changing needs, respond to innovation and dynamically support mission-critical functions.
  • Risk-Based Security: Ensure security and prioritize usability by implementing security controls based on risk, avoiding those that introduce unnecessary complexity and do not add value.

Connect With Us

Service Desk Hours and Contact

Service Desk Hours

Monday – Friday: 7:30 a.m. – 8 p.m.
Saturday and Sunday: Noon – 8 p.m.

Closed on official University holidays.

Contact Us

Information Technology Services
One Waterfront Place
Morgantown, WV 26506

(304) 293-4444 | 1 (877) 327-9260

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Maintenance Schedule

To function effectively and securely, applications and the systems that support them must undergo regularly planned maintenance and updates.

See Schedule