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Community Engagement

This team provides local desk-side and application-specific support for colleges at the Health Sciences Center, as well as classroom technology for the HSC and downtown campuses. It also coordinates support at the Beckley and Keyser campuses, and HSC divisions.

Steve Watkins

Executive Director

HSC Support Services

Joseph Marton

Director

HSC Charleston Division

Eric Kampsnider

Director

WVU Beckley

Michael Webb

WVU Keyser

Tricia Shultz

Endpoint Management and Outbound Support

Supports WVU-owned and WVU-managed computers using remote tools, provides deskside customer assistance for units without departmental IT support.

Matthew Barclay

Director

Classroom and Event Technology

Jerry Donahue

Assistant Director

Connect With Us

Service Desk Hours and Contact

Service Desk Hours

Monday – Friday: 7:30 a.m. – 8 p.m.
Saturday and Sunday: Noon – 8 p.m.

Closed on official University holidays.

Contact Us

Information Technology Services
One Waterfront Place
Morgantown, WV 26506

(304) 293-4444 | 1 (877) 327-9260
ITSHelp@mail.wvu.edu

IT Help Center

Maintenance Schedule

To function effectively and securely, applications and the systems that support them must undergo regularly planned maintenance and updates.

See Schedule