This team ensures the reliability and delivery of core and mission-critical services such as wired and wireless internet, telecommunications, data centers, and data engineering, as well as customer service.
Steven Watkins
Executive Director
Network and Telecommunication Services
Supports all wired and wireless internet services, including WVU.Encrypted, WVU.Guest, WVU.Play, Internet2, a Science DMZ and Virtual Private Network.
John Rollins
Director
Network Services
Vacant
Assistant Director
Data Engineering
Supports database administration, data architecture, data warehousing and integration platform operations.
John Loeffelbein
Director
Data Engineering
Priyatham Godavarthi
Assistant Director
Cloud Services
Supports core infrastructure services, including data centers, cloud solutions like Amazon Web Services and Microsoft Azure, data backup and recovery services, and network drives.
Justin Haggerty
Director
Cloud Infrastructure
Josh Cook
Assistant Director
Systems Engineering
Rick Hayes
Assistant Director
Service Management
Manages internal IT processes, including change management, knowledge management and service transition; provides phone-based customer support at the Service Desk.
Alan Skillings
Director
Service Desk
Adam Emerling
Assistant Director
Service Transition
Amy Baker
Assistant Director
Endpoint Management and Outbound Support
Supports WVU-owned and WVU-managed computers using remote tools, provides deskside customer assistance for units without departmental IT support.
Matthew Barclay
Director
Service Centers and Printing Operations
Provides walk-up customer support, operates the Managed Printing and MyPrinting programs.
Kristopher Davis
Assistant Director