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Policies and Procedures

Information Technology Services is responsible for developing policies that outline the guiding principles for the use of WVU’s IT resources. All policies and procedures will be associated with one of three categories:

  • Acceptable Use
    The acceptable and unacceptable ways to use University IT resources such as computers, email and networks.
  • Security
    How the University protects its IT resources to ensure the confidentiality, integrity and availability of data.
  • Privacy
    Identifies the personal and health data the University collects, and how it gathers, uses, discloses and manages that data to ensure it is kept private.

All IT policies go through a two-week internal review by campus IT directors and ITS senior staff. They are then made available to faculty, staff and students to provide comments for 30 days. Policies may be revised before being sent to the University Planning Commission (UPC) for final review and approval.

Specific procedures related to these policies will be developed by both ITS and individual colleges or departments. ITS procedures will go through a two-week internal review before implementation.

University employees and students are encouraged to review and familiarize themselves with all IT policies. Direct questions to infosec@mail.wvu.edu. Questions about college-specific procedures should be directed to your local IT director.

How Can We Help?

Contact Service Desk
Phone: (304) 293-4444 | 1 (877) 327-9260
Email: ITShelp@mail.wvu.edu

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