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DEFEND YOUR DATA.

Together, we can create a community that respects privacy, safeguards data and enables trust. 

Through the Defend Your Data program, Information Security promotes cybersecurity awareness to help WVU employees and students stay safer online. Our goal is to protect both University data and your personal information from people who want to steal it. We keep you informed about current scams, monitor threats, block spam, and scan WVU-owned devices to remove malware and improperly stored data.    

Send suspicious-looking email to DefendYourData@mail.wvu.edu as an attachment, and we'll determine whether it's legitimate or a potential security threat.

How to Forward an Attachment

WHAT CAN YOU DO?

1.

The first line of defense in protecting Sensitive University Data is using a secure passphrase for your WVU Login. Never reuse your WVU Login passphrase for personal accounts or share your WVU Login credentials with anyone.

2.

Never click on links or attachments in unexpected emails, particularly if they are from an unknown sender. If an email looks suspicious, forward it as an attachment to us.

3.

Remember, ITS will NEVER send you an unsolicited email asking for your WVU Login username and password or other personally identifiable information. The only time you may be asked for that information is after you've contacted the Service Desk for assistance.

4.

Working from home presents additional security and privacy concerns that are not present when physically at work. ITS has recommendations to ensure you are keeping both WVU data and your own devices safe.

Defend Your Data: Don’t fall for a COVID 19 scams

Criminals posing as legitimate medical or health organizations are attempting to scam unsuspecting victims during this time of uncertainty. Many federal agencies, including the FBI, Secret Service, Federal Trade Commission and Food & Drug Administration, have recently issued warnings about scams related to COVID-19.

Learn More about Latest Scams  Learn More about all Scams  View Scam Report


HOW WE DEFEND YOUR DATA

Information Security Reports

Faculty, staff and students should follow these steps to respect privacy and safeguard the personal and Sensitive Data that WVU collects for administrative, academic, research and outreach activities: 

See Security Reports

GDPR

The General Data Protection Regulation (GDPR) took effect May 25, 2018 to expand personal privacy rights and strengthen the consent process for residents of European Union member states (EU), as well as non-EU citizens located in an EU member state.

View GDPR

CYBERSTALKING

An extension of the physical form of stalking, cyberstalking is characterized by use of the internet to harass or harm someone by trolling, catfishing, doxing, posting sexual images (real or fake), online impersonation, GPS tracking, sending threatening emails or hacking into accounts.

More About Cyberstalking

More ways we defend your data.

Identity Theft

Identity theft occurs when a thief steals your personal information to commit fraud or other crimes like applying for credit, filing taxes or getting medical services. Acts like these can damage your credit status and cost you time and money to restore your good name. 

Learn about Identity Theft

International Travel Tips

Traveling with phones, tablets or laptops can mean increased risks to your privacy and data. When traveling internationally for work, only use University-approved and -owned devices to access University data.

Tips about International Travel

Phishing

Don’t take the bait. Be skeptical!  Phishing is an email that may appear legitimate but is really aimed at stealing your personal credentials.

Learn about Phishing

Service Desk Hours and Contact

Service Desk Hours

Sunday: 10 a.m. - 10 p.m.   
Monday through Thursday: 7:30 a.m. - 10 p.m.
Friday: 10 a.m. - 8 p.m.
Saturday: 10 a.m. - 5 p.m.
Closed on most WVU Holidays

Contact Us

Information Technology Services
One Waterfront Place
Morgantown, WV 26506

(304) 293-4444 | 1 (877) 327-9260
ITSHelp@mail.wvu.edu

Get Help

Maintenance Schedule

To function effectively and securely, applications and the systems that support them must undergo regularly planned maintenance and updates.      

See Schedule