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Office of the CIO

This team is responsible for all ITS communications and marketing; talent management and culture; financial planning and budgeting; vendor relationship and contract management; and administrative support.

Vicki Smith

Executive Director

CIO@mail.wvu.edu

Communications and Marketing

Handles day-to-day operational communication needs and develops comprehensive plans for major changes in ITS-supported services.

Rachel Nieman

Director

Connect With Us

Service Desk Hours and Contact

Service Desk Hours

Monday – Friday: 7:30 a.m. – 8 p.m.
Saturday and Sunday: Noon – 8 p.m.

Closed on official University holidays.

Contact Us

Information Technology Services
One Waterfront Place
Morgantown, WV 26506

(304) 293-4444 | 1 (877) 327-9260
ITSHelp@mail.wvu.edu

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Maintenance Schedule

To function effectively and securely, applications and the systems that support them must undergo regularly planned maintenance and updates.

See Schedule