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Information Technology Services creates opportunities for faculty, staff and students to grow, transform and innovate. We collaborate with departmental, college and regional campus IT units to provide a rich, integrated and secure environment for teaching, learning, service and research.

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Faculty/Staff

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What's happening

ACTION REQUIRED: Students must update STAR or Proxy holders will lose access to WVU records

All students on all campuses must reauthorize proxy permissions as soon as possible, or current Proxy holders won’t be able to access your information in STAR or discuss it with University officials.

Continue reading updated Proxy process

Most Morgantown residence halls getting new internet provider

Starting this summer, most residence hall Wi-Fi will be provided by Apogee, a private vendor specializing in the unique needs of higher education communities.

Read more new internet provider

Use of AI in administrative operations

The University has adopted formal guidelines for faculty, staff and students to help ensure that generative Artificial Intelligence (AI) tools are responsibly integrated into administrative operations.

Learn more about the use of AI

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Service Desk Hours and Contact

Service Desk Hours

Monday – Friday: 7:30 a.m. – 8 p.m.
Saturday and Sunday: Noon – 8 p.m.

Closed on official University holidays.

Contact Us

Information Technology Services
One Waterfront Place
Morgantown, WV 26506

(304) 293-4444 | 1 (877) 327-9260
ITSHelp@mail.wvu.edu

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Maintenance Schedule

To function effectively and securely, applications and the systems that support them must undergo regularly planned maintenance and updates.

See Schedule