Skip to main content

We're Here to help

Information Technology Services creates opportunities for faculty, staff and students to grow, transform and innovate. We collaborate with departmental, college and regional campus IT units to provide a rich, integrated and secure environment for teaching, learning, service and research.

A male student, wearing glasses, is using his laptop.

Student

Faculty member in Zoom meeting

Faculty/Staff

Student and professor with telescope

Researcher

Get Answers

What's happening

eCampus Ultra becomes default for Fall 2025 courses

Over the summer, eCampus Ultra will replace eCampus Original as WVU’s default learning management system (LMS) as part of a two-year transition. This means all eCampus courses will be in Ultra by default beginning with the Fall 2025 semester.

More information about eCampus Ultra

Zoom Phone Training Sessions Available

Morgantown campus groups have begun transitioning to Zoom Phone, with additional migrations scheduled throughout the summer. Training is available.

Read more on Zoom training

WVU Login accounts moving to new platform June 1, review your recovery email ASAP

WVU is replacing its current identity management platform with Okta, a new product that will reduce costs and complexity, and gradually improve the single sign-on experience.

More info on Okta

Connect With Us

Service Desk Hours and Contact

Service Desk Hours

Monday – Friday: 7:30 a.m. – 8 p.m.
Saturday and Sunday: Noon – 8 p.m.

Closed on official University holidays.

Contact Us

Information Technology Services
One Waterfront Place
Morgantown, WV 26506

(304) 293-4444 | 1 (877) 327-9260
ITSHelp@mail.wvu.edu

IT Help Center

Maintenance Schedule

To function effectively and securely, applications and the systems that support them must undergo regularly planned maintenance and updates.

See Schedule