Service Resources
If you have a question and aren’t sure where to get help, start here. You can find many resources based on your role, or you can visit our ITS Service Catalog. Our services — hardware, software, Mountaineer Cards, printing and more — are organized by category.
Knowledge Base articles at it.wvu.edu/help are self-help guides are available 24/7 to walk you through common IT problems such as issues with Login and Duo two-factor authentication.
If you have a more complex problem, call the Service Desk at (304) 293-4444.