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Lock Down Your Login

Gain peace of mind and more control over your online security.

Compromised accounts can cause representational harm and embarrassment, putting others at risk through the spread of malware and viruses. The following tips will help you Lock Down Your Login and prevent hackers from unauthorized access to your accounts.

Use unique passwords.

Create strong passwords which are unique phrases, at least 12 characters long and include numbers, symbols, and capital letters. Have separate passwords for every account and NEVER share your passwords with anyone. NEVER use your WVU email account or Login credentials for personal accounts.

Avoid phishing attempts.

Be skeptical with suspicious-looking emails, even those claiming to be from a well-known company. Phishing scams aimed at stealing your information are often cleverly designed and may include logos and actual employee names of real companies. NEVER click on attachments or links in an email from an unknown sender. Double-check any URL where you enter your Login username and password. If you're ever in doubt, throw it out.

Secure mobile devices.

Your mobile phone or tablet contains a wealth of personal data. When your device is lost or stolen, so is any information contained on it. Protect personal devices by locking with a password or touch ID feature. Be aware of the offerings provided to help you remotely locate or lock a lost device or wipe data from it.

Keep software updated.

Out-of-date software on internet-connected devices can put your data at risk. When you receive notification that a software update is available for internet browsers, operating systems, plug-ins, or document editors, install it as soon as possible to prevent malware infections that could compromise your devices and accounts. WVU offers FREE anti-virus for up to three personal devices at freeav.wvu.edu.

Contact Service Desk

Phone: (304) 293-4444 | 1 (877) 327-9260
Email: ITShelp@mail.wvu.edu

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