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About ITS

Information Technology Services

Information Technology Services (ITS) is WVU’s central IT unit, comprised of 216 employees across five functional areas:

  • Office of the CIO
  • Infrastructure and Operations
  • Product Management
  • Information Security
  • Research Services

Together, these units support hundreds of mission- and business-critical applications and services for our academic, administrative, healthcare, and research partners.

ITS focuses on creating a more connected, efficient, and future-ready University, strengthening cybersecurity and institutional resilience, and improving alignment with business practices.

Connect With Us

Service Desk Hours and Contact

Service Desk Hours

Monday – Friday: 7:30 a.m. – 8 p.m.
Saturday and Sunday: Noon – 8 p.m.

Closed on official University holidays.

Contact Us

Information Technology Services
One Waterfront Place
Morgantown, WV 26506

(304) 293-4444 | 1 (877) 327-9260
ITSHelp@mail.wvu.edu

IT Help Center

Maintenance Schedule

To function effectively and securely, applications and the systems that support them must undergo regularly planned maintenance and updates.

See Schedule