Skip to main content


Guide to Finding Support

For all areas of support, the first point of contact is the ITS Service Desk

Please visit for self service, or call 304-293-4444. Email us at to create a ticket for your problem.

Our Service Centers team provides quality services, including walk-up support, hardware repair, network troubleshooting and virus cleanup.

Normal Business Hours

Monday through Thursday - 7:30 a.m. to 10 p.m.
Friday - 7:30 a.m. to 8 p.m.
Saturday - 10 a.m. to 5 p.m.
Sunday - 10 a.m. to 10 p.m.

Program/Departmental IT Support

Some IT teams at WVU serve the needs of specific academic units or departments, independently of central ITS. Here's a guide to finding proper support.

General Tools

Contact Service Desk

Phone: (304) 293-4444 | 1 (877) 327-9260

Get Help