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Walk-Up Support

We're here to help! ITS provides free, face-to-face assistance to students, faculty and staff. We offer advice on technology resources and can help with a variety of services and applications such as eCampus and Login. We also tackle:

  • Software issues and troubleshooting
  • Access/Login issues
  • Connectivity for laptops, tablets and smartphones
  • Improving laptop performance
  • Virus Removal

Hours & Location

Brooke Tower Service Center
Room G49
Weekdays 8:15 AM to 4:45 PM
Except Holidays and University closing days


ERC Computer Lab
First Floor of Bennett Tower across from the front desk
Weekdays 8:15 AM to 4:45 PM
During Fall and Spring Semester, closed for Summer Semester, Holidays and University closing days, and while classes are not in session.


Evansdale Library Service Center
Room G18
Weekdays 8:15 AM to 4:45 PM
During normal library hours


Mountainlair Service Center
First Floor beside the ticket office
Weekdays
9:00 AM to 1:00 PM,  2:00 PM to 4:00 PM. Except Holidays and University closing days, and while classes are not in session.