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Service Centers

We're here to help! ITS provides free, face-to-face assistance to students, faculty and staff. We offer advice on technology resources and can help with a variety of services and applications such as eCampus, Login and Duo two-factor authentication. We also tackle:

  • Software issues and troubleshooting
  • Access/Login issues
  • Connectivity for laptops, tablets and smartphones
  • Virus Removal
ITS no longer provides computer and printer repair services. Please contact a private computer repair shop to have your machines serviced.

Hours & Locations

Lyon Tower 
Room G118
(304) 293-6201
Weekdays 8:30 a.m.-4:30 p.m.
Excluding holidays and University closing days

Evansdale Library  
Room G18
(304) 293-2900
Weekdays 8:30 a.m.-4:30 p.m.
Excluding holidays and University closing days

First Floor
(304) 293-4664  
9 a.m.-1 p.m.,
2-4 p.m. Excluding holidays and University closing days


How Can We Help?

Contact Service Desk
Phone: (304) 293-4444 | 1 (877) 327-9260

Get Help