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Service Centers

We're here to help! ITS provides free, face-to-face assistance to students, faculty and staff. We offer advice on technology resources and can help with a variety of services and applications such as eCampus, Login and Duo two-factor authentication. We also tackle:

  • Software issues and troubleshooting
  • Access/Login issues
  • Connectivity for laptops, tablets and smartphones
  • Virus Removal
ITS no longer provides computer and printer repair services. Please contact a private computer repair shop to have your machines serviced.

Hours & Locations

Lyon Tower (opening in July)
Room G118
Weekdays 8:15 AM-4:45 PM
Except Holidays and University closing days


Evansdale Library  
Room G18
Weekdays 8:15 AM-4:45 PM
During normal library hours


Mountainlair 
First Floor in Vandalia Lounge  
Weekdays
9 AM-1 PM, 
2-4 PM. Except Holidays and University closing days, and while classes are not in session.

 

How Can We Help?

Contact Service Desk
Phone: (304) 293-4444 | 1 (877) 327-9260
Email: ITShelp@mail.wvu.edu

Get Help