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User Accounts

Requesting or Modifying a MAP Account

Employees can get a new MAP account or modify their list of responsibilities by completing (or having their supervisor complete) the User Security Form below. After completing the form, it will be electronically submitted to the appropriate Central or Expert Business Office for approval. After the EBO or CBO office approves the form, the user’s account will be set up as requested.

The information you have entered will be automatically emailed to your EBO for approval. The approver will review the information in the email and choose whether to APPROVE or DENY the user’s request. The approver will then send a reply (either Approved or Denied) to MAP.

Appropriate System Use

The MAP system is for the use of authorized users only. Individuals using this computer system without authority, or in excess of their authority, are subject to having all of their activities on this system monitored and recorded by system personnel. In the course of monitoring individuals improperly using this system, or in the course of system maintenance, the activities of authorized users may also be monitored. Anyone using this system expressly consents to such monitoring and is advised that if such monitoring reveals possible evidence of criminal activity, system personnel may provide the evidence of such monitoring to law enforcement officials.

SOFTWARE & HARDWARE REQUIREMENTS

Supported Web Browsers

PRINTER REQUIREMENTS

Setting up a New Printer in MAP

To set up your networked printer with MAP, complete and submit the Network Printer Request Form. After submitting this form, you will be able to print MAP reports on your printer.

To request a default printer be set for your MAP account, complete the Default Printer Request Form.

OFF-CAMPUS ACCESS

In order to access MAP from an off-campus location:

  • Through MyAccess, most users can now log into MAP from any location, worldwide.
  • If you cannot connect due to restrictions at your remote location, please contact the ITS Service Desk at 293-4444 to request a MasterApps (Citrix) account to access MAP.

MAP INFORMATION FOR NEW USERS:

Contact Service Desk

Phone: (304) 293-4444 | 1 (877) 327-9260
Email: ITShelp@mail.wvu.edu

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