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WVU-Owned Computer Repair

To help ensure that departments and colleges are making informed decisions about whether to fix or replace machines, Information Technology Services is changing the pricing model for repairs to WVU-owned printers and computers. This change is effective July 1, 2016.

The Computer Repair and Assistance (CRA) unit will charge a $75 service fee for non-warranty equipment repairs. Warranty repairs will be completed at no charge, except when staff are required to pick up and return a machine. Only one service fee will be charged per repair, covering diagnostics and repair activities.

Any parts required will be charged at actual cost. An estimate will be provided for any repair that requires parts. Work will commence only after the requestor approves the charges. CRA also will continue to repair personal computers.

Service Fee for Computers: $75

  • Applies to internal, non-warranty work done onsite.
  • Fee is in addition to charges for parts at actual cost
  • Diagnostic fee is waived when a service fee is charged

Printer Repair Prices

Please call for pricing on printers that do not appear in this list.

Model Cost
HP B&W LaserJet 1000 Printer series $200
HP Color LaserJet 1000/1500 Printer series $250
HP Color LaserJet 2000 Printer series $250
HP B&W LaserJet 3000/3100/3200/3300 All In One Printer series $250
HP Color LaserJet 2500 Printer series $300
HP B&W LaserJet 1100/1200 Printer series $300
HP B&W LaserJet 2000/2100/2200/2300/2400 Printer series $300
Dell B&W M5200 Laser Printer $300
Dell Color 2145cn Multifunction Laser Printer $300
HP Color LaserJet 2600 Print series $300
HP Color LaserJet CP2020 Series $300
HP B&W LaserJet 1300 Printer series $350
HP B&W LaserJet 4300 Printer series $350
HP Color LaserJet 4500/4600 Printer series $400
HP Color LaserJet 8500 Printer series $400
HP B&W LaserJet 4000/4100/4200 Printer series $400
HP B&W LaserJet 5000/5100 Printer series $400
HP B&W LaserJet 8000/8100/9000 Printer series $400
Dell B&W 5330dn Workgroup Laser Printer $400
Dell Color 3000cn Laser Printer $400
HP Color LaserJet 3500/3700/3800 Printer series $500
HP Color LaserJet 9500 Printer series $500
Dell Color Laser 5100 Printer series $500
HP Color LaserJet 4700 Printer series $500
HP Color LaserJet 5500 Printer series $600
HP Color LaserJet CP5525 Printer series $600
HP Color DesignJet 4500/4520 series $600
HP Color DesignJet - Generic $700

For other printing options, please visit Managed Printing.

Computer Repair and Assistance
Evansdale Campus
Brooke Tower
Room G49

Monday-Friday
8:15 – 4:45
Except Holidays and University Closing Days

cra@mail.wvu.edu
304-293-6201