During National Cyber Security Awareness Month (NCSAM), Information Technology Services will be offering tips to protect yourself, your information and your finances online. Each week in October, we’ll help you Defend Your Data and develop good cybersecurity habits. Let’s start at home:
Information Technology Services recommends that employees and students install WVU’s new anti-virus software, Sophos, on personally owned computers to ensure uninterrupted protection. You can download it for free at freeav.wvu.edu. Use your WVU email to set up a Sophos account and install it on as many as three personally-owned devices.
Sophos is replacing Kaspersky under a new three-year agreement. If you currently have Kaspersky installed, you will need to replace it by August 2019. Kaspersky will continue to work until then. After Aug. 1, 2019, however, Kaspersky will charge for the protection. Sophos will continue to be free.
More than 10,500 students helped choose the new Mountaineer Card design last semester, with 7,321 picking the rugged but surmountable West Virginia landscape as the winner. To thank you for participating, Information Technology Services is having a trade-in sale on student ID cards now through Wednesday, Oct. 31.
If you are a regular user of the Firefox browser, you may be unable to access MAP (Mountaineer Administrative Processes) and Banner 8. Only Internet Explorer (IE11) will support these systems. The latest update of Firefox drops support of Java, rendering that browser incompatible with systems that rely on Java plug-ins.
If you don’t own a smartphone or your instructor won’t allow phones in class, you can still log into eCampus, MIX and other WVU systems two other ways: Print out 10 passcodes and carry them with you, or purchase a Duo display token to generate codes on demand.
The deadline for students to enroll in Duo two-factor authentication is being extended one time, to Monday, Sept. 10. There will be no further extensions. That morning, all students on all campuses will be auto-enrolled, and you won’t be able to log into eCampus, Portal and other systems until you set up two-factor.
To ensure that portal.wvu.edu continues to function efficiently and securely, Information Technology Services is adding it to the list of systems that undergo regular, planned maintenance every Sunday from 3 a.m. to noon. This change, which goes into effect Sunday, Sept. 9, means that Portal access is not guaranteed during this window.
This work will occur in the same timeframe that many other important systems are undergoing updates and critical maintenance. The schedule is available at it.wvu.edu/help. A reminder of the planned maintenance period will be posted in all views of the Portal, so it’s visible to faculty, staff, students and admits.
Information Technology Services reminds students to be cautious before responding to unsolicited emails offering appealing job opportunities.
All employees and students should take a few minutes to review the updated Electronic Mail Policy recently approved by the University Planning Committee.
Poster printing, a service formerly called Big Prints that produces wide-format materials, is now supported by WVU Libraries. This change in responsibility also means a shift in hours.
Operational hours are: