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IT News

Reminder: Most WVU Login passwords will be expiring on or around July 1

While WVU Login passwords are now good for one year, faculty, staff and students should expect passwords created last summer to begin expiring on or around July 1. To ensure continued access, follow the email instructions you will receive and take a five-question cybersecurity quiz to create a new password good for another year.

Remember, if you are using a WVU-owned computer to work remotely, please follow these instructions. This process requires extra steps when you are not on the campus network, and failure to complete it correctly may create problems with your account and your device. For help, contact the ITS Service Desk at 304-293-4444.

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Be prepared: Portal and most WVU applications will be offline from 8 p.m. May 22 to noon May 24

Portal, MAP, eCampus, STAR and most other WVU services will be unavailable from 8 p.m. Friday, May 22 through noon on Sunday, May 24 while electrical equipment is replaced in the One Waterfront Place Data Center. During this time, faculty, staff and students also will be unable to log into any system requiring WVU Login credentials and Duo two-factor authentication. Passwords cannot be changed, and Duo bypass codes cannot be generated at login.wvu.edu.

Ordinarily, servers in the Data Center are powered by backup generator when equipment is upgraded. However, to replace nearly 20-year-old electrical distribution and emergency control equipment, the Data Center must be fully powered down. Information Technology Services recognizes there is never a good time to disrupt services and access, but this work must be completed to ensure the long-term stability and continuity of WVU operations. The dates were approved by the University’s senior leaders as those likely to disrupt the smallest number of faculty, staff and students.

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Office 365 login screen is changing on Tuesday, May 19

Starting Tuesday, May 19, the login screen will look different for Office 365 applications such as Outlook, Microsoft Word and Teams, regardless of whether you log in from a web browser, a desktop application or a mobile app. Enter your WVU Login username and password as you do now, then confirm with Duo two-factor authentication. You will be required to re-authenticate every so often, and after changing your password. After signing in to one O365 application, you’ll be signed in to all of them.

After this change is made, you will be required to log in a second time if accessing your Outlook inbox or calendar from portal.wvu.edu. To avoid this, ITS recommends you log in to Outlook directly at office365.wvu.edu.

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