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ITS recommends logging into Microsoft Outlook with web link, not Portal, after Feb. 16

Starting Sunday, Feb.16, the login screens for Office 365 will look different, and people who access Outlook email and calendar in the Portal will have to log in twice. To avoid the second login screen, use the Outlook Web Application instead at

These ITS updates are required to accommodate changes that Microsoft is making in the way usernames and passwords are authenticated. If you use the Office 365 client, meaning software installed on your device, you won’t see the login screen change until mid-April.

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Students who can’t see grades under Report Card have another option

Some students may not be able to access their Spring 2020 courses in the Report Card module in eCampus. Until the vendor resolves this intermittent issue, students can access grades through the Global Navigation Menu via eCampus on the web ( or through the Blackboard Mobile app.

Instructors can also add the My Grades link to their course menus so students have direct access to their grades.

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Skype is being retired March 3; ITS recommends Microsoft Teams as alternative

Skype for Business will no longer be available to WVU employees as of Tuesday, March 3, and ITS is recommending the use of Microsoft Teams as a powerful replacement for collaboration and communication. This change affects all WVU campuses.

The deactivation of Skype at WVU is the first in a series of changes that will be required to accommodate several Microsoft initiatives between now and summer 2021. Future changes, which will not affect HSC, will be timed to minimize disruption during busy periods of the academic and fiscal year.

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