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IT News

ITS Service desk hours will be reduced over winter break

The ITS Service Desk will close on the University’s holidays Dec. 24-26 and Dec. 31-Jan. 1, and it will operate on reduced hours throughout the two-week period.

The Service Desk will be closed the weekend of Dec. 28-29 and after 5 p.m. from Jan. 2 through Jan. 11. Normal hours resume on Sunday, Jan. 12.

You can still look up answers and check for outages at when the University and ITS are closed. You may also leave voicemail at 304-293-4444 or create tickets by emailing, but these won’t be addressed until we reopen. If you have an emergency, contact your college or department IT manager.