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IT News

ID card policy approved by University Planning Committee, now posted at

A University policy that formalizes and standardizes practices around the issuance and proper disposal of WVU identification cards has been approved by the University Planning Committee and posted online. Among other things, this policy:

The Mountaineer Card Standard and the Identification Card Photo Use Standard, which provide governance and consistency with how cards are produced and ID card photos are shared, are also posted at Please direct questions to

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ITS Service desk hours will be reduced over winter break

The ITS Service Desk will close on the University’s holidays Dec. 24-26 and Dec. 31-Jan. 1, and it will operate on reduced hours throughout the two-week period.

The Service Desk will be closed the weekend of Dec. 28-29 and after 5 p.m. from Jan. 2 through Jan. 11. Normal hours resume on Sunday, Jan. 12.

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macOS Catalina cleared for install on Apple computers

Information Technology Services has completed testing Catalina, Apple’s latest macOS, with WVU systems and software. Critical applications such as eCampus, MAP, STAR, Microsoft Office and Sophos Anti-Virus were tested and are compatible with this release.

 On Thursday, Dec. 12, Catalina will be available to employees in Self Service for WVU-managed Apple computers. Other users may upgrade to Catalina using the Apple Store.

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