eCampus will be unavailable for 24 hours starting at 12:01 a.m. Thursday, Jan. 2 for an upgrade that will fix some back-end bugs and enhance security. We appreciate your patience with the upgrade.
A University policy that formalizes and standardizes practices around the issuance and proper disposal of WVU identification cards has been approved by the University Planning Committee and posted online. Among other things, this policy:
The Mountaineer Card Standard and the Identification Card Photo Use Standard, which provide governance and consistency with how cards are produced and ID card photos are shared, are also posted at https://it.wvu.edu/policies-and-procedures/privacy. Please direct questions to ITSHelp@mail.wvu.edu.
The ITS Service Desk will close on the University’s holidays Dec. 24-26 and Dec. 31-Jan. 1, and it will operate on reduced hours throughout the two-week period.
The Service Desk will be closed the weekend of Dec. 28-29 and after 5 p.m. from Jan. 2 through Jan. 11. Normal hours resume on Sunday, Jan. 12.
Information Technology Services has completed testing Catalina, Apple’s latest macOS, with WVU systems and software. Critical applications such as eCampus, MAP, STAR, Microsoft Office and Sophos Anti-Virus were tested and are compatible with this release.
On Thursday, Dec. 12, Catalina will be available to employees in Self Service for WVU-managed Apple computers. Other users may upgrade to Catalina using the Apple Store.