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IT News

ITS Service desk hours will be reduced over Thanksgiving break

The ITS Service Desk will close at 5 p.m. on the Monday and Tuesday of Thanksgiving week and will remain closed Nov. 27-30. The Service Desk will resume normal hours on Sunday, Dec. 1.

You can still look up answers and check for outages at it.wvu.edu/help when the University and ITS are closed. You may also leave voicemail at 304-293-4444 or create tickets by emailing ITSHelp@mail.wvu.edu, but these won’t be addressed until we reopen.

If you have an emergency, contact your college or department IT manager.