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IT News

Starting July 1: Login passwords cannot be changed between 12:01 a.m. and 1 p.m. every Sunday

After the new self-service site launches July 1, you will be unable to change your password or unlock your account on Sundays between 12:01 a.m. and 1 p.m. You will still be able to print Duo backup codes, look up your WVUID number and change your account recovery contact information during the recurring maintenance window.

No immediate changes are required as part of the upgrade. However, the first time your password expires after July 1, you must claim your account in the new system before you can change your password. You will only have to do this once, and your new password will last for one year.

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COMING SOON: You will see a new screen before signing in to certain WVU tools

Starting Tuesday, June 25, you will be prompted to select your organization before signing into the 25 Live room reservation tool, WVU Libraries (EZ Proxy) and the WVU+kc (Kuali) research administration tool, including the Conflict of Interest module.

Most people will choose WVU. However, if you are an employee of WVU Medicine, you will choose WVU Medicine. This group includes about 3,000 faculty-physicians and employees of University Health Associates, WVU Dental Corp., WVU Physicians of Charleston, University Healthcare Physicians and WVU Medicine, as well as WVU School of Medicine residents.

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