Skip to main content

IT News

COMING SOON: and related processes will be changing in May

Soon after the end of the spring semester, the site will be changing, and so will some of the processes you currently use. The new WVU Login site should be ready for use in mid-May, so if you need to change your password over summer break, you will notice some differences.

No immediate changes are required, and your username and email address are not affected. ITS will provide more details and instructional materials in the coming weeks.

Read Full Article

Faculty and students: Avoid using Internet Explorer after May 9 eCampus upgrade

eCampus will be unavailable for 24 hours starting at 12:01 a.m. Thursday, May 9, 2019, for an upgrade that will fix some bugs and add or improve several features.

ITS and Blackboard recommend that you stop using Internet Explorer with this eCampus update. Microsoft stopped supporting Explorer in January 2016, and Blackboard will not resolve issues reported with that browser. Blackboard recommends using Microsoft Edge, Google Chrome, Firefox or Safari.

Read Full Article

Faculty and staff: Remember to use purchase request form for all technology purchases

All technology purchases made outside of Mountaineer Marketplace Catalogs (Apple and Dell) must be reviewed using the  IT Purchase Request form before a transaction is completed. This longstanding requirement applies to software, hardware and consulting services. The term “software” includes services such as Survey Monkey and other online tools.

Information Technology Service may request additional details, depending on the nature of the purchase. The ITS approval must be attached to the purchase requisition for Procurement to process it. This process is required for anything other than standard configuration Dell or Apple products, including purchases made from NewEgg, CDW-G and B&H Photo. IT review is NOT required for purchases made through Nor is IT review required for the purchase of peripherals such as mice, keyboards, speakers, HDMI cables and webcams.

Read Full Article

Remaining Mountaineer HPC must users switch to Spruce Knob /and or Thorny Flat by Friday, April 19

The Mountaineer High Performance Computing System will be retired soon, so researchers must move all data off Mountaineer by Monday, April 29 if you have not already done so. Mountaineer will no longer process jobs after Friday, April 19, and any jobs left in queue or running will be cancelled. 

You must have data retrieved from Mountaineer and stored elsewhere by Monday, April 29 if you need continued access. Any data stored after that date will be eliminated. This includes data in your scratch directory, as well as data in your home directories or anywhere else on the system. The Mountaineer server will be retired on Wednesday, May 1 and no longer accessible. 

Read Full Article