Your Mountaineer Card is your official ID, so images should resemble driver’s license or passport photos. That means no odd angles, filters or busy backgrounds. Replacements cost $30.
Within three business days, you’ll receive an approval or denial via MIX (Gmail) or text message, depending on your mymountaineercard.wvu.edu notification preferences. If approved, you can pick up your card at the ITS Service Center in the Mountainlair. If denied, review the requirements and submit new photos. Direct questions to email@example.com.