To make it easier to find data you need when you need it, Information Technology Services has created a consolidated Business Information Service Request form. Now you can request assistance with MAP, Data Miner, TMA and MAP network printers all in one place. The new service form has absorbed these requests:
A global ransomware scam is expanding and now targeting higher education institutions. These emails make a physical threat, then demand that you pay a ransom in bitcoin to stop that threat from occurring.
The details and sender names on these messages vary, but the goal is to steal money. Do not click on links in the email, reply to the sender or provide information. If you get a suspicious email, send it as an attachment to DefendYourData@mail.wvu.edu.
Mountaineer Card-related services, including the MyMountaineerCard website, will be unavailable from 8 a.m. to noon Thursday, Dec. 27 while we do work on the underlying system. You will be unable to purchase or change meal plans, make Mountie Bounty deposits or check balances until the work is finished. Also during this time:
To help employees and students keep their personal information safe during the holiday shopping season, Information Technology Services offers several tips and an important reminder: NEVER use your University email account or Login credentials for personal online shopping.
eCampus will be unavailable for 24 hours starting at 12:01 a.m. Wednesday, Jan. 2 for an upgrade that will fix some bugs and add or improve several features. Enhancements include:
Details on these features are available at https://ecampusinfo.wvu.edu/files/d/c0757189-4707-46e2-99c2-fc8c9232bc2f/9-1-q2-2018-features.pdf.
Please be aware the ITS Service Desk is closed when the University and WVU residence halls are closed. We will be open during normal hours on the following dates: Monday, Dec. 17 through Friday, Dec. 21; Thursday and Friday, Dec. 27-28; and Wednesday, Jan. 2 through Friday, Jan. 4.