The deadline for students to enroll in Duo two-factor authentication is being extended one time, to Monday, Sept. 10. There will be no further extensions. That morning, all students on all campuses will be auto-enrolled, and you won’t be able to log into eCampus, Portal and other systems until you set up two-factor.
To ensure that portal.wvu.edu continues to function efficiently and securely, Information Technology Services is adding it to the list of systems that undergo regular, planned maintenance every Sunday from 3 a.m. to noon. This change, which goes into effect Sunday, Sept. 9, means that Portal access is not guaranteed during this window.
This work will occur in the same timeframe that many other important systems are undergoing updates and critical maintenance. The schedule is available at it.wvu.edu/help. A reminder of the planned maintenance period will be posted in all views of the Portal, so it’s visible to faculty, staff, students and admits.
Information Technology Services reminds students to be cautious before responding to unsolicited emails offering appealing job opportunities.
All employees and students should take a few minutes to review the updated Electronic Mail Policy recently approved by the University Planning Committee.
Poster printing, a service formerly called Big Prints that produces wide-format materials, is now supported by WVU Libraries. This change in responsibility also means a shift in hours.
Operational hours are:
All students on all WVU campuses will be required to use two-factor authentication to access critical systems such as WVU Portal, MIX email and eCampus on Friday, Aug. 31. This mandatory security measure will help protect your academic, financial and personal information from misuse. Two-factor authentication is NOT for parents or guardians.
Starting Aug. 20, employees and students can install WVU’s new anti-virus software, Sophos, on personally owned computers and devices. Free download instructions are at http://freeav.wvu.edu. All you need is your WVU email.
Sophos is replacing Kaspersky under a new three-year licensing agreement. If you have previously installed Kaspersky on your personal devices, Information Technology Services recommends you switch to Sophos before August 2019. Kaspersky will continue to be updated and will effectively protect your devices until then. After August 2019, however, you must pay to receive updates from Kaspersky.
Most Mountaineer ID Card replacements now cost $30, effective July 1, and free cards will be provided only under limited circumstances. As the Mountaineer Card has become more widely used for a broad array of services on and off campus, the costs associated with the card program have also steadily increased. Today’s smart cards, for example, contain a chip and antenna for the required functionality, compared with the older, inexpensive magnetic stripe cards.
Because the terms of our contract with Lynda.com have changed, Information Technology Services must stop providing free access to the online repository of training videos on Aug. 20. Going forward, these annual, non-transferrable licenses must be assigned to individuals. Each will cost $350 for the year.
Delivery of LISTSERV messages and a small but specific subset of University emails will be delayed from 8 a.m. to noon on Sunday, Aug. 19 during important maintenance. This work will NOT affect mail traffic from either Office 365 (Outlook) or Gmail (MIX) accounts.