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IT News

Portal.wvu.edu will undergo regular Sunday maintenance 3 a.m.-noon, starting Sept. 9

To ensure that portal.wvu.edu continues to function efficiently and securely, Information Technology Services is adding it to the list of systems that undergo regular, planned maintenance every Sunday from 3 a.m. to noon. This change, which goes into effect Sunday, Sept. 9, means that Portal access is not guaranteed during this window.

This work will occur in the same timeframe that many other important systems are undergoing updates and critical maintenance. The schedule is available at it.wvu.edu/help. A reminder of the planned maintenance period will be posted in all views of the Portal, so it’s visible to faculty, staff, students and admits.

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Employees, students may install Sophos anti-virus on personal computers and devices

Starting Aug. 20, employees and students can install WVU’s new anti-virus software, Sophos, on personally owned computers and devices. Free download instructions are at http://freeav.wvu.edu. All you need is your WVU email.

Sophos is replacing Kaspersky under a new three-year licensing agreement. If you have previously installed Kaspersky on your personal devices, Information Technology Services recommends you switch to Sophos before August 2019. Kaspersky will continue to be updated and will effectively protect your devices until then. After August 2019, however, you must pay to receive updates from Kaspersky.

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Mountaineer ID card fee policies have changed; most replacements now cost $30

Most Mountaineer ID Card replacements now cost $30, effective July 1, and free cards will be provided only under limited circumstances. As the Mountaineer Card has become more widely used for a broad array of services on and off campus, the costs associated with the card program have also steadily increased. Today’s smart cards, for example, contain a chip and antenna for the required functionality, compared with the older, inexpensive magnetic stripe cards.

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Email: ITShelp@mail.wvu.edu

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