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WVU awards contract for new identity management tool that will improve reliability

The University recently awarded a three-year contract to SailPoint for new identity management services that will improve reliability and replace technology that is no longer supported by the original manufacturer.

Faculty, staff and students won’t see any immediate changes as we begin the transition to the new tools. Your username won’t change, and neither your email nor your two-factor authentication method will be affected.

Any planned changes such as a new look and feel for the self-service site will be announced as we move forward later this fall.

The $656,000 agreement with SailPoint also improves efficiency and scalability by giving Information Technology Services the ability to segment active accounts from those that are infrequently used.

SailPoint, an industry leader with an established presence in higher education and health care, was selected through a competitive bidding process. All vendors were evaluated by ITS and IT partners across WVU.