Skip to main content

IT News

More secure, searchable version of Banner admin forms (STAR INB) coming with July 20-22 upgrade

Banner and related applications (Workflow and Banner Document Management) will be unavailable from 10 p.m. Friday, July 20 until 11 p.m. Sunday, July 22 for a critical upgrade.

When this work is complete, a new version of Banner administrative forms (STAR INB) will become available, featuring a more modern appearance, improved searching functions and compatibility with more browsers. Additional security protections also will let you access the system on the WVU.Encrypted network, meaning you are no longer tied to your desk. You can advise students, update grades or review applications using your laptop or other mobile device anywhere you can reach WVU’s secure Wi-Fi. The new version of Banner forms will only be accessible through the Portal.

The current system (Banner 8) and the new one (Banner 9) will operate simultaneously this summer and fall, giving you plenty of time to transition to the new interface when it’s most convenient for you. All administrative forms you currently work with in INB will change.

Faculty, staff and administrators will have three months, until Oct. 31, to transition to the new system. Banner 8, which the vendor will no longer support, will be deactivated Nov. 1.

Banner Document Management (BDM) also will be upgraded July 20-22, but only the new version will be available once that work is complete. BDM will have a new look and feel but will continue to work with both Banner 8 and 9.

Students won’t be affected by the STAR INB upgrade. STAR SSB, the web app and student-facing side of the system, will be addressed in a later phase.

Information Technology Services will be sending occasional updates on the project, including where to find basic training materials and support. Learn more at