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ITS walk-up support services relocating July 9 from Brooke to Lyon Tower

The ITS Service Center will move from Brooke Tower to the basement of Lyon Tower (G-118) on Monday, July 9. Walk-up support services such as ID card production and application troubleshooting will be provided 8:30 a.m.-4:30 p.m. Monday through Friday.

Over the summer, computer repair services through ITS were eliminated.

Students and employees who need assistance with personally owned computers should contact the manufacturer or one of the many private repair shops. ITS does not endorse any vendor and is not responsible for the quality of their work.

ITS recommends purchasing the longest computer and printer warranties possible when buying new equipment. Students are encouraged to use computers in the campus labs and libraries when their machines need repaired.

ITS also recommends that departments keep printers under warranty or use the ITS Managed Printing program: https://it.wvu.edu/services/managed-printing-for-departments

Employees who need assistance with WVU-owned equipment should contact their local IT departments or Information Technology Services at 304-293-4444 or ITSHelp@mail.wvu.edu.