WVU employees who request reports based on Mountaineer Card data in the CSGold system must now use a form in TeamDynamix, rather than emailing individual ITS employees. This change is effective immediately.
Using this form will ensure that Information Technology Service is tracking these work requests. It will also let us begin to better assess what kinds of reports are regularly needed. If you request a CSGold report by email, ITS staff will direct you back to this link: https://wvu.teamdynamix.com/TDClient/Requests/ServiceDet?ID=7513This is the same place that faculty and staff request reports from Argos, Data Miner, WVU+kc, MAP and IDEAS. Please direct any questions to ITSHelp@mail.wvu.edu.