WVU employees with an @mail.wvu.edu account may periodically receive security warnings about active phishing emails or other scams that are well-executed and therefore difficult to spot. These warnings will come from DefendYourData@mail.wvu.edu, the same address you currently use when you forward a suspicious-looking email to Information Technology Services for review.
Most phishing scams are fairly easy to identify, with clues such as: a new, unknown or unexpected sender; a message that contains obvious spelling and grammatical errors; and syntax that is virtually incomprehensible.
However, spotting scams becomes more difficult when a real WVU employee or retiree account is compromised and hijacked by criminals. Accounts can also be “spoofed,” meaning the email is made to appear as if it comes from a legitimate sender so it can avoid network security filters.
ITS protects the University from millions of network threats, spam attempts, viruses and phishing scams every month, but it’s impossible to prevent every potential risk. Data security is a shared responsibility, and you can learn more about protecting yourself and the University’s information at DefendYourData.wvu.edu.
ITS will NEVER send you an unsolicited email asking for your Login username and password or other personally identifiable information. The only time you may be asked for that information is after you've contacted the Service Desk for assistance.
You can get the fastest ITS updates by following @WVUITServices or “liking” WVU Information Technology on Facebook.