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IT News

ITS suggests employees worried about Equifax breach consider identity fraud protection

Information Technology Services recommends that WVU employees concerned about the Equifax data breach consider a voluntary insurance benefit that the University offers to benefit-eligible employees for identity-theft protection. PrivacyArmor costs $7.95 per person/month or $13.95 per family/month, with direct billing options. This service cannot be set up for automatic deductions by Payroll, but faculty and staff may enroll online at any time. You do not need to wait for the next open enrollment period.

PrivacyArmor includes free credit monitoring, monthly credit score, an annual credit report and a service to make replacing the contents of a lost wallet quick and easy. Questions about this coverage can be directed to The University is exploring the possibility of extending the plan to students.

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Emergency maintenance to disrupt Office 365, Google and other services 7-8 a.m. Tuesday

During an emergency Internet2 maintenance period 7-8 a.m. Tuesday, Sept. 26, faculty, staff and students on all campuses will be unable to connect to several important systems and services, including: Office 365 and Outlook email; SharePoint and other Microsoft sites; Google and related sites; and services at other Internet 2 research institutions such as the Pittsburgh Supercomputing Center. MIX email, a Gmail service, also will likely be affected.

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WVU issues request for proposals from anti-virus software firms, plans to replace Kaspersky

West Virginia University is issuing a request for proposals (RFP) from anti-virus software providers on Friday, Sept. 15 as part of a plan to replace the current Kaspersky software by summer 2018. Information Technology Services has been actively monitoring developments with Kaspersky and working on this RFP for some time. ITS will seek proposals from vendors considered leading providers by Gartner, an IT research firm that helps shape industry standards.

The General Services Administration, the federal agency in charge of government purchasing, has removed Russia-based Kaspersky from its list of approved vendors. The GSA expressed concerns that the Russian government could compel Kaspersky to provide information that it has collected from its clients. On Wednesday, the Department of Homeland Security gave Kaspersky 90 days to prove that its products are not a security risk. If the company cannot do so, the Washington Post reported, federal agencies must begin to remove the software.

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WVU directory site will require Login credentials starting Thursday, Sept. 14

Starting Thursday afternoon, Sept. 14, the WVU online directory will no longer be publicly accessible. To look up employee information at, all faculty, staff and students will have to enter their Login username and password.

Information Technology Services is making this change to improve the security of the directory database and control access to employee information. ITS has identified cyber-attacks on the online directory to be the root of several recent system outages. This change also aligns with how we currently handle access to student information in the directory.

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