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WVU wireless users may experience problems during emergency software upgrade

Faculty, staff, students and visitors could have problems using the University’s wireless networks (WVU.Encrypted, WVU.Guest, WVU.Play, eduroam) starting at 2 p.m. today while Information Technology Services conducts emergency maintenance. This includes the campuses in Montgomery, Beckley and Keyser.

ITS is working with Cisco to correct a software bug that is creating unusually long delays in verifying WVU Login credentials for Wi-Fi access. Neither ITS nor Cisco is able to estimate how long the software upgrade will take, but we will advise you when the work is complete. You may follow @WVUITServices or “like” WVU Information Technology on Facebook for updates.

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Two-day Software Carpentry workshop set for Feb 24-25 at Downtown Library

Faculty, staff and students are invited to attend a two-day Software Carpentry workshop Feb. 24-25 at the Downtown Library. The event is set for 9 a.m.-5 p.m. in Room 104.

Short tutorials will alternate with hands-on practical exercises, and participants are encouraged to apply what they have learned to their own research problems. Participants should bring their own laptops and be sure to have admin privileges on them. Click the link below to register.

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WVU+kc customer survey finds 81 percent of users are satisfied with the service

A recent customer satisfaction survey of the WVU+kc (Kuali) electronic research administration tool found that 81% of respondents are satisfied or very satisfied with their experiences using the system.

All three Kuali modules received high ratings, with respondents indicating they were satisfied to very satisfied with proposal submissions (84%), receiving award notices (87%) and submitting IRB protocols (81%). The full survey results can be found here.

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Phone: (304) 293-4444 | 1 (877) 327-9260
Email: ITShelp@mail.wvu.edu

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