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IT News

New feature on ITS self-service website lets parents, guests and others find information

Parents, guests and others who don’t have WVU Login credentials can now request assistance with the Parent/Guest Portal through the online self-service tool at it.wvu.edu/help. That portal lets students share information ranging from financial aid and housing or dining plans to class schedules and grades.

Students must grant permission for others to access their information, and they can revoke that access at any time. For more information about student rights under the federal Family Educational Rights and Privacy Act (FERPA), visit WVU’s website.

ITS will be adding more public-facing features to it.wvu.edu/help in the future. Please direct questions, concerns or suggestions to ITSHelp@mail.wvu.edu.