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ITS offers students, employees online shopping safety tips

With the holiday shopping season upon us, ITS offers the following online shopping tips to all students and employees:

  1. Never use your WVU email account or your WVU credentials for personal shopping.
  2. When shopping on a computer, always shop on secure sites that begin with “https”. The “s” stands for “secure.” A padlock icon in the address bar is another indication the site is safe.
  3. When possible use a credit card which has fraud protection. If your credit card doesn’t have fraud protection, check your credit card activity regularly. Notify your bank immediately if you notice a suspicious transaction.
  4. Never provide your credit card information to anyone via email.
  5. Never save your credit card info on your hard drive and never send your credit card information using your WVU email.
  6. Never send personal or credit card information when using public, “free”, wireless networks.
  7. Be skeptical and cautious with suspicious-looking emails, even those claiming to come from specific companies or shipping services. Phishing attempts are often disguised as fake invoices or tracking notices.
  8. Avoid clicking on attachments in tracking notifications because they could contain malware. Tracking info is usually sent in the body of the email.
  9. When tracking shipping statuses, make sure the site you land on matches the shipping company’s name. Watch for small changes in spelling that could signal the site is a fake.
  10. Other clues that might indicate a phishing scam include: threats for failure to act; a suspicious-looking email address for the sender; pleas for money; and misspellings and poor grammar.
  11. Looks like a scam? When in doubt, forward questionable email as an attachment to Here's how to do it.

ITS provides more tips on how to defend your data while shopping. For general cybersecurity advice, visit