With the holiday shopping season upon us, ITS offers the following online shopping tips to all students and employees:
- Never use your WVU email account or your WVU credentials for personal shopping.
- When shopping on a computer, always shop on secure sites that begin with “https”. The “s” stands for “secure.” A padlock icon in the address bar is another indication the site is safe.
- When possible use a credit card which has fraud protection. If your credit card doesn’t have fraud protection, check your credit card activity regularly. Notify your bank immediately if you notice a suspicious transaction.
- Never provide your credit card information to anyone via email.
- Never save your credit card info on your hard drive and never send your credit card information using your WVU email.
- Never send personal or credit card information when using public, “free”, wireless networks.
- Be skeptical and cautious with suspicious-looking emails, even those claiming to come from specific companies or shipping services. Phishing attempts are often disguised as fake invoices or tracking notices.
- Avoid clicking on attachments in tracking notifications because they could contain malware. Tracking info is usually sent in the body of the email.
- When tracking shipping statuses, make sure the site you land on matches the shipping company’s name. Watch for small changes in spelling that could signal the site is a fake.
- Other clues that might indicate a phishing scam include: threats for failure to act; a suspicious-looking email address for the sender; pleas for money; and misspellings and poor grammar.
- Looks like a scam? When in doubt, forward questionable email as an attachment to DefendYourData@mail.wvu.edu. Here's how to do it.
ITS provides more tips on how to defend your data while shopping. For general cybersecurity advice, visit DefendYourData.wvu.edu.