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IT News

Walk-up support moving to new IT Service Center with Mountaineer Card Services

The walk-up support that Information Technology Services has been providing at the Mountainlair is moving to a new location, merging operations with Mountaineer Card Services next to the Box Office on Monday, Oct. 31.

The new IT Service Center will provide technical support, new and replacement ID cards, test scanning services and more from 9 a.m. to 4 p.m. Monday through Friday, except on University holidays.

ITS staff and student workers are available to help with: wireless connectivity; Login; MyPrinting; virus removal and laptop performance; installation of Microsoft Office, Kaspersky Anti-Virus, MATLAB and Adobe Creative Cloud; and WVU systems such as MyMountaineerCard, eCampus, Portal and STAR.

ITS operates other Service Centers at the following locations, Monday through Friday from 8:15 a.m.to 4:45 p.m.

  • Evansdale Library - G18
  • Brooke Tower - Computer Repair & Assistance offices, G49
  • Bennett Tower - first floor, ITS computer lab

Please direct any questions to 304-293-4444.