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Login, other services may be unavailable 8 a.m.-noon June 12 during maintenance

Faculty, staff and students will be unable to access STAR and claim Login accounts or change Login passwords during important quarterly maintenance 8 a.m. to noon Sunday, June 12. The security patching will help protect the contents of University databases and applications. It’s being conducted during the normal Sunday maintenance period to minimize inconvenience.

Additional services that may be affected include: portal.wvu.edu; both Outlook and MIX (Gmail) email; DegreeWorks; Banner Document Management; Workflow; the Service Desk and Operations Login Console; and Enterprise Requests.

Other services that MAY be affected include:

  • Athletic Trainer Scheduling (ATSH)
  • Author
  • AwardU
  • Confluence, JIRA, SVN and all other Atlassian development tools
  • Academic Software Center ( http://wvu.onthehub.com/ )
  • Aon Hewitt (Voluntary Benefits)
  • Campus Labs
  • Core Ordering and Reporting Enterprise System (CORES)
  • Collaborative Institutional Training Initiative (CITI)
  • Digital Measures
  • eCampus
  • eCampus Request System (eRS)
  • Educause
  • electronic Student Evaluation of Instruction (eSEI) and SEI
  • Gartner
  • Hobsons
  • INVAM http://invam.wvu.edu/ 
  • Online Directory  http://directory.wvu.edu/
  • Portal.wvu.edu
  • Qualtrics
  • Talentwise
  • WVU+kc (Kuali)
  • Three Rivers Quest (3RQ)

ITS appreciates your patience with this important work. Please direct questions to ITSHelp@mail.wvu.edu.