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Internal email from other WVU addresses will no longer end up in email ‘Clutter’ folder

Emails sent from addresses ending in @mail.wvu.edu and messages from the WVU Faculty Listserv will no longer end up in a “Clutter” folder because of a change Information Technology Services has made to improve the user experience. In response to requests, ITS has ensured those messages will now appear in the user’s Inbox.

Office 365’s Clutter feature automatically identifies messages believed to be of low importance and moves them from the Inbox to a folder for later review. Clutter learns your preferences based on actions you take with messages, and it is easy to customize how it behaves or to disable it.

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