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Qualtrics is changing look and feel of widely used survey tool; support available

If you’re among the 3,000 University employees or students using Qualtrics to create surveys, you will notice a change in the look and feel of the software tool. Qualtrics is replacing its previous interface, Research Suite, with one called Insight Platform. The transition is already under way and will become permanent on July 6, with no ability to revert to the previous version after that date.

You will have access to all your existing data and reports during the preview period and afterward, and your current surveys will be unaffected by this change. However, Information Technology Services recommends that users familiarize themselves with the new version of the tool before July.

Learn about the new tool and how to revert to the old interface. (You will have to enter your Login credentials to see the page.)

To learn more about Insight Platform, visit the vendor’s support page or consider attending one of the webinars below.

Please direct any questions to ITSHelp@mail.wvu.edu or call 304-293-4444.