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Login, other services could be unavailable Sunday, Jan. 24 7:30-11:30 a.m.

Login, the identity authentication service formerly known as MyID, and a variety of other services may be available but are not guaranteed 7:30–11:30 a.m. Sunday, Jan. 24 while Information Technology Services conducts important quarterly maintenance. Login users will not be able to claim accounts or change passwords during this period. Other services, including email, may be briefly affected.

Please note that when this work is complete, the single sign-on page that students, faculty and staff use to authenticate their credentials will have a different, plainer appearance. The new page will work the same way, verifying credentials to allow access to WVU systems and services.

This security patching will help protect the contents of University databases and applications. The work was delayed from the end of the fall semester and is being conducted this weekend to minimize inconvenience during higher-demand times. ITS appreciates your patience with this important planned maintenance.

Affected services include:

Login Special Access requests

Service Desk and Operations Login Console


Other services that may be affected include:

Athletic Trainer Scheduling (ATSH)



Confluence, JIRA, SVN and all other Atlassian development tools

Academic Software Center (

Aon Hewitt (Voluntary Benefits)

Campus Labs

Core Ordering and Reporting Enterprise System (CORES)

Collaborative Institutional Training Initiative (CITI)

Digital Measures


eCampus Request System (eRS)


electronic Student Evaluation of Instruction (eSEI)




MIX email (Google Apps)

Office 365 email

Online Directory


Student Government Association (SGA) Grants app 


WVU+kc (Kuali)

Three Rivers Quest (3RQ)