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ITS Connect walk-up support station closed for Thanksgiving, open for finals week

Information Technology Services is changing the hours it offers walk-up support in the Mountainlair during the holidays, but the ITS Connect team will be available throughout final exams week, 11:30 a.m.-4 p.m. Monday through Friday.

ITS Connect operates in the Mountainlair next to the Post Office. The location will be closed from Saturday, Nov. 21 through Sunday, Nov. 29 for Thanksgiving break, and from Saturday, Dec. 19 through Sunday, Jan. 10 for winter break.

ITS Connect is designed to improve customer service, increase the use of ITS resources and empower students, faculty and staff to fix problems and find online resources.

Students, faculty and staff also can contact the Service Desk at 304-293-4444, email ITSHelp@mail.wvu.edu or visit it.wvu.edu/help.