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Students: Be wary of phone scams and never give out personal information

Students should be wary of telephone scam artists who are ramping up their activity with the start of a new semester, often warning of dire consequences for problems related to financial aid, unpaid tuition or bills and similar issues. DO NOT provide Social Security Numbers, birthdates or any other personal information if you receive these calls, and do not wire money to the callers. Many scam artists will pretend to be law enforcement agencies, sometimes even masking the call to make it appear as if it is from a legitimate entity.

Students who have been contacted in previous schemes have falsely been told that warrants have been issued for their arrests and that scholarship funds are in jeopardy if personal information is not immediately provided, and/or that their information has been compromised.

Please report these scams to WVU Police at (304) 293-2677.

Information Technology Services urges students to be suspicious about all unsolicited electronic communications seeking personal information, including such things as birthdates, SSNs, and usernames and passwords. Personally identifiable information can be used to steal your identity and commit fraud. For tips on protecting yourself, spotting scams and setting up fraud alerts, please visit

Additional tips from WVU Police:

If you are contacted by someone who claims there is a warrant for your arrest or is claiming to collect a debt that you do not owe, you should:

• Ask the caller for name, company, street address and telephone number.
• Tell the caller that you refuse to discuss any debt until you get a written “validation notice.” The notice must include the amount of the debt, the name of the creditor you owe and your rights under the federal Fair Debt Collection Practices Act.
• Contact local law enforcement agencies if you feel you are in immediate danger.
• If you have already given out information about your bank accounts or credit cards, contact your bank(s) and credit companies.
• Contact the three major credit bureaus and request an alert be put on your file.
• If you have received a legitimate loan and want to verify that you do not have any outstanding obligation, contact the loan company directly.
• File a complaint at