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Faculty: Beware of suspicious email posing as an ‘IT Service Desk account team notification’

An unknown sender posing as the WVU IT Service Desk is sending faculty an unsolicited email that could result in victims’ personal information being compromised.

Anyone who receives suspicious emails should immediately forward them as an attachment to Information Security Services at

Never provide personal credentials of any kind, including bank account or credit card numbers, MyID credentials, and usernames and passwords to anyone seeking that information by email.

The current scam pretends to be the Information Technology Service Desk and claims that the West Virginia webmail server is congested, and your mailbox is out of date. They threaten to delete inactive accounts, and request you to confirm your email by clicking their attached link. This is a confirmed scam and falling for it could result in losing your secured personal information, such as your MyID password.

If you have received this email, DO NOT click on the link. If you have already fallen victim to the scam, change your MyID password immediately and consider changing your account information on any site that you’ve used the same password. Contact the ITS service desk at (304) 293-9260 or at if you have any questions or concerns.

For tips on how to protect yourself, visit

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