Information Technology Services will be replacing hardware that guarantees an uninterrupted power supply to the Datacenter at One Waterfront Place from 6 p.m. Friday, Oct. 24 until 6 p.m. Sunday, Oct. 26.
The first phase was conducted Oct. 10-12 with no interruption of service, and no outages or downtime are expected for any servers or University systems during the second phase.
However, many mission-critical applications such as eCampus are housed in the Datacenter, and as with any maintenance, there is always a small risk that service could be disrupted.
Contractors will use both the building generator and an alternate power supply to avoid any outages. Should there be a problem, ITSCommunications will inform users on multiple platforms, including social media and text messaging
Campus IT managers should plan to minimize the maintenance and patching workload, and reschedule if possible.
The Uninterruptible Power Supply or UPS is a critical electrical apparatus that stands between the University’s electrical power and all computers, networking and telephone equipment in the Datacenter. The UPS ensures there are no voltage spikes or dips in the 24/7 power supply to expensive and electrically sensitive equipment.
The UPS units at Waterfront are discontinued equipment. They have not been manufactured since 2003, and replacement parts are no longer guaranteed. While the units have been very reliable, they must be replaced now to ensure a robust and supportable datacenter for years to come.