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Deleted and junk email will be auto-deleted from Office 365 starting Oct. 22

Office 365 will soon begin automatically deleting email in “Junk Email” and “Deleted Items” folders in all accounts 30 days after the items are placed there. The policy adopted by Information Technology Services will apply to the Morgantown, Potomac State and WVU Institute of Technology campuses.

The Health Sciences Center Office 365 system already uses these policies. This change brings all of WVU into alignment with published Microsoft rules for Office 365.

Users will start to see junk and deleted emails disappearing on Oct. 22. This affects not only messages that arrive after Oct. 22 but any messages that may have accumulated previously in “Junk Email” and “Deleted Items.”

Users who want to retain deleted or junk email should move those messages into other folders or store them elsewhere.

Please direct questions to the ITS Service Desk at itshelp@mail.wvu.edu or 304-293-4444.