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IT News

Online software purchasing form simplifies process, speeds up approvals

West Virginia University employees who need to purchase software, hardware or consulting services can get IT purchase requests approved faster _ and in most cases immediately _ by using a new online purchasing tool. To submit requests, click onhttp://wvu.qualtrics.com/SE/?SID=SV_3xvJ0fsDJJF9sup.

Information Technology Services has streamlined the current process, eliminating the use of a listserv that generates dozens of unnecessary emails. In less than a minute, users are able to complete a form that will pre-approve the purchase or notify the requester and appropriate office that the purchase needs a IT, security, or revenue review.

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Towers computer lab hours posted onsite; Evansdale plotters not connected

Computer lab hours at the Towers residential complex through Sept. 1 will be posted on the door at Bennett Tower and at the information desk while Information Technology Services finalizes the hiring of new employees.

Also, all access to the Evansdale Lab for students, instructors and/or staff is now via the main entrance to the library on the 1st floor. The lab no longer has a separate entrance.

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Microsoft Office products will be free for WVU students on Sept. 2

Current WVU students will be able to download Microsoft Office free of charge on as many as five devices at SLIC.wvu.edu, starting Sept. 2.

Microsoft Office, which includes Word, Excel and PowerPoint, will remain free as long as the student remains enrolled. The Microsoft Student Advantage service will end when they graduate or leave the University.

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ITS self-service system is now easier to use, may help speed up responses

To make the self-service ticket system easier to use, Information Technology Services has reorganized some categories, and added new features and forms.

Students, faculty and staff can access self-service by clicking on the white help button at http://it.wvu.edu/ or by visitinghttp://it.wvu.edu/support/service-desk. Once logged in using MyID credentials, they may report a problem, submit a request for a specific service or get routed to IT support in a specific college or department, or at a regional campus. Users may also log in to self-service to see the status of their problems or requests.

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Download new WVU eCampus mobile app now on iOS and Android devices

Students and faculty can now use WVU eCampus on mobile devices by downloading the Blackboard Mobile Learn app through their App Store or Play Store.

Students can get full access to course information directly from mobile devices. Designed specifically for the iOS and Android platforms, the app lets students check grades and assignments, view documents, create discussion and blog posts, and much more. Instructors can post announcements, view class rosters and perform other tasks.

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Phone: (304) 293-4444 | 1 (877) 327-9260
Email: ITShelp@mail.wvu.edu

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